Shipping policy
Shipping Policy
Thank you for your order. Please read below to understand how your purchase will be delivered.
DIGITAL PRODUCTS (eBook, Chapter 1 Download)
Digital products are delivered instantly via secure download link upon payment confirmation. No shipping applies. Check your email for your download link immediately after purchase. If you do not receive it within 15 minutes, check your spam folder or contact us at harvesthealingplace@gmail.com.
PRINT-ON-DEMAND PRODUCTS (Paperback, Journal, Mug, Shirt)
Physical products are printed and fulfilled on demand through our fulfillment partners, Printful and Printify. Items are not pre-stocked and are made specifically for your order.
Production time: 3–7 business days before shipment.
Estimated delivery after production:
• Standard shipping (US): 5–10 business days
• Express shipping (US): 2–4 business days (available at checkout)
Shipping costs are calculated at checkout based on your location and order contents. All orders ship within the United States only at this time.
SIGNED & FOUNDER'S EDITION COPIES
Signed paperback copies and Founder's Edition bundles are handled and shipped personally by Denise Sanders from Pasadena, CA.
Please allow 5–7 business days for handling and shipment. You will receive a tracking number by email once your order ships.
Signed copies ship via USPS within the United States only.
Return address for all personally fulfilled orders:
Harvest Healing Place
876 E Rio Grande
Pasadena, CA 91104
PRESELL & FOUNDER'S EDITION SIGNATURE STICKER
All presell and Founder's Edition orders include a signature sticker — a personal touch from Denise Sanders to her founding community. This is an exclusive gift for early supporters and will not be included in orders placed after the presell window closes on May 7, 2026.
TRACKING
A tracking number will be emailed to you once your order ships. For questions about your shipment, contact us at harvesthealingplace@gmail.com or call (323) 475-8727.
LOST OR DELAYED ORDERS
If your order has not arrived within the estimated delivery window, please contact us at harvesthealingplace@gmail.com and we will investigate promptly.
ORDER ISSUES
Please inspect your order upon receipt. If your item is damaged, defective, or incorrect, contact us within 14 days of delivery. See our Refund Policy for full details.